Genuine Honeywell Service Contracts for the RP2 and RP4 mobile printers from an Authorized Honeywell Reseller.
Honeywell Edge Service Contracts are available with Gold and Platinum coverage levels. For any new RP2 and RP4 mobile printers purchase, we strongly recommend the purchase of the Platinum Service Contract option which provides complete (comprehensive) coverage of your printer.
Key Features of Platinum Level Service Contracts are:
- 2-Day Depot Repairs
- Spare Pool Management Option with 3- or 5-year contracts
- Repair or replacement of damaged components
- Replacement devices should a device be damaged beyond repair
- Operational Intelligence licenses
- Printer consumables management
- Technical support
Key Features of Gold Level Service Contracts are:
- 5-Day Depot Repairs
- 48-hour onsite response time
- Repair or replacement of damaged components
- Flexibility to add any Add-On Service
- Technical support
Edge Service Contracts are available with the following Add-On Services:
- Battery Replacement Service
- Cutter Replacement Service
- Image Management Service
- Onsite Printer Service
- Printhead Replacement Service
- Spare Pool Management
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